BANDIT RESEARCH · ORDER POLICY

WE STAND BEHIND EVERY ORDER.

If something goes wrong — we make it right. Period.

OUR COMMITMENT

Bandit Research sources, tests, and ships research-grade compounds to researchers who demand consistency. Our products are backed by third-party Certificates of Analysis as part of our quality standard. All sales are final once fulfilled — this protects the integrity of every compound we ship and is standard across the industry.

THE BANDIT DELIVERY GUARANTEE

if your order doesn’t arrive, we make it right. Full stop.

FREE RESHIP

Lost or undelivered orders are reshipped at no cost. No fees, no hassle

FAST resolution

Claims are reviewed and resolved within 2–3 business days of submission

NO RUNAROUND

One email. Real people. Claims handled directly — no bots, no ticket queues.

WE’VE GOT YOU

Every claim is reviewed individually. If we made an error or your order didn’t arrive, we make it right — no argument, no runaround

ORDER LOST OR UNDELIVEREd

Lost or carrier-confirmed missing orders are reshipped at no cost

DAMAGED AT DELIVERY

isible product damage or compromise on arrival is fully covered

BUYER’S REMORSE

We don’t offer refunds for change of mind or incorrect addresses entered at checkout

CLAIMS AFTER 14 DAYS

All claims must be submitted within 14 days of expected delivery. No exceptions.